Get in Touch
We’re here to help! Whether you have a question about our products, need sizing advice, or want to track your order, our team is ready to assist you.
Customer Support
Email: support@aconpeng-shoes.com
Hours: Monday – Friday, 9:00 AM – 6:00 PM (HKT)
Order Inquiries
For questions about your order, shipping status, or returns, please email us with your order number and we’ll respond within 24 hours.
Sizing Questions
Not sure about your size? Our shoes are available in sizes 34-42 (US 4-10.5). If you’re between sizes, we recommend sizing up for boots and choosing your exact size for flats. Feel free to reach out for personalized sizing advice.
Business Inquiries
For wholesale or partnership opportunities, please contact us at: business@aconpeng-shoes.com
We typically respond to all inquiries within 24 hours during business days.